Privacy Policy & Governance

Habitat for Humanity - South Africa


Privacy Policy

Habitat for Humanity SA Privacy Policy
Habitat for Humanity SA Terms and Conditions
Habitat for Humanity SA – PAIA Manual

Habitat for Humanity South Africa is committed to respecting the privacy of online visitors and pledges its best efforts to that end. In general, you can visit Habitat for Humanity South Africa on the Web without telling us who you are or revealing anything about yourself.

Our Web server automatically recognises each visitor’s domain name, but does not automatically collect personally identifiable information. There are times, however, such as registering for an event, that we will collect specific information. If you choose to provide personally identifiable data, you may receive future information from us–by mail, electronically or by telephone–advising you of upcoming Habitat for Humanity South Africa events, services, or volunteer and support opportunities. If you do not wish to be contacted with such information, please let us know by writing or sending and e-mail to the address at the top of this page. Those who provide personally identifiable data also may receive information from other reputable organisations. You can, however, have your name put on our do-not-share list by e-mailing or writing to us at the address above. Please make sure to provide your full name and address for exclusion from “future contact” or “share” lists.

A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our Website. Habitat for Humanity South Africa uses cookies to analyze our Website’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

In order to provide a more comprehensive and useful site, the Habitat for Humanity South Africa Website contains links to other Websites. Habitat for Humanity South Africa is not responsible for the privacy practices of these sites.


Note to Parents

We are pleased when young people visit the Website of Habitat for Humanity South Africa to learn more about the organisation and the problem of poverty housing. Habitat for Humanity South Africa does not knowingly solicit data from children and does not knowingly market to children.


PayFast Information


1) Detailed description of goods and/or services

Habitat for Humanity SA is a business in the Non Profit industry that facilitates sustainable development and the pursuit of decent shelter for partner communities.

2) Return and Refunds policy

The provision of goods and services by Habitat for Humanity is subject to availability. In cases of unavailability, Habitat for Humanity will refund the client in full within 30 days. Cancellation of monetary donations will be refunded in full within 7 working days once verification has been received and approved. Should you require such a refund, please contact us on +27 21 657 5640.

3) Customer Privacy policy

Habitat for Humanity SA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.

4) Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Habitat for Humanity SA bank account, the details of which will be provided on request.

5) Card acquiring and security

Card transactions will be acquired for Habitat for Humanity SA via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Users may go to to view their security certificate and security policy.

6) Credit Card Information

Habitat for Humanity South Africa has contracted the services of a banking partner to process credit card donations submitted online. Our banking partner’s secured server encrypts your credit card information so that it may be safely transmitted over the Web. Your credit card information will not be released by Habitat for Humanity South Africa or its banking partner to any other party.

7) Customer details separate from card details

Customer details will be stored by Habitat for Humanity SA separately from card details which are entered by the client on PayFast’s secure site. For more detail on PayFast refer to

8) Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9) Responsibility

Habitat for Humanity SA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


Country of domicile

This website is governed by the laws of South Africa and Habitat for Humanity SA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.



Habitat for Humanity SA may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company information

This website is run by Habitat for Humanity SA based in South Africa trading as Habitat for Humanity SA and with registration number 1987/004242/08.



You may download the following documentation by clicking on the links below:


Feedback Invited

Again, thank you for visiting the Website of Habitat for Humanity South Africa. We welcome your feedback.